Training Opportunities
Staff scheduling education and training opportunities
Are you wanting to pursue a career in Staff Scheduling at Fraser Health? We offer a comprehensive training program coupled with a practicum that enable individuals to successfully move into staffing, scheduling, and timekeeping services roles.
You must have a strong customer service orientation, superior organization, communication and interpersonal skills and be able to work effectively in a highly computerized environment utilizing Windows and other related software.
MySchedule Pro Training (replacing Kronos ESP Training)
About the Introduction to MySchedule Pro and Advanced MySchedule Pro Training Programs
Our application process for the Intro to MySchedule Pro training will go live at the end of June, to align with the rollout of our new scheduling software.
These training opportunities are available for both internal Fraser Health employees and for external non-Fraser Health candidates who have prior scheduling experience and/or an interest in staff scheduling and who meet the required prerequisites.
These courses introduce the MySchedule Pro specialized scheduling software system and provides an opportunity to learn the skills necessary for staffing, scheduling, and timekeeping within the various collective agreements, policies, procedures, and guidelines applicable to Fraser Health.
Introduction to MySchedule Pro course is intended for individuals interested in pursuing opportunities as a staffing clerk. Please click here for a job description.
Advanced MySchedule Pro course is intended for individuals interested in pursuing the opportunity to be trained on a dedicated Fraser Health Program Clerk portfolio. Please click here for a job description.
Successful completion of these courses does not guarantee employment with Fraser Health Staffing Services.
Priority will be given to Canadian citizens and those with permanent resident status. Employer support for BC PNP application is not an entitlement of, or guaranteed with, employment.
Introduction to MySchedule Pro
You are eligible to apply to the Introduction to MySchedule Pro Training Program if you meet the following criteria:
- Two week training commitment, including 100% attendance for in-person training sessions and all practicum shifts
- Grade 12 completion or equivalent
- Three (3) years’ recent related experience or an equivalent combination of education, training and experience within the last six (6) years, including: customer service, staffing, scheduling, and timekeeping
- Ability to keyboard at 40 wpm
- Ability to operate MS Outlook and Word at an intermediate level and MS Excel at a beginner level
- Two (2) employer references including:
- One current manager and/or
- One previous manager within the last five (5) years and/or
- One instructor/preceptor within the last year
Registration Process
Applications for the Introduction to MySchedule Pro Training Program are reviewed via the following process:
- Pre-screening application review
- Fraser Health Recruitment Services administered testing
- Fraser Health Staffing Services administered registration interview
- Two (2) employer reference checks
Course Fees
Please note that there is a non-refundable $500 course registration fee associated with this class. This course fee is payable at the time of confirmed registration into a training program cohort.
Course Evaluations
Please note that the minimum passing grade for Introduction to MySchedule Pro is 70%.
- You must successfully achieve a grade of 70% or higher on each assessment, in order to continue with the training program.
- Successful completion of the Introduction to MySchedule Pro Training Program is the qualification requirement for the Fraser Health Staffing Clerk position.
Questions
If you have any questions or would like more information please contact StaffingEducation@fraserhealth.ca
Advanced MySchedule Pro
You are eligible to apply to the Advanced MySchedule Pro Training Program if you meet the following criteria:
- Prerequisite criteria: successful completion of Introduction to MySchedule Pro with a grade of 80% or higher
- Four week training commitment, including 100% attendance for in-person training sessions and all practicum shifts
- Applications can be submitted directly to StaffingEducation@fraserhealth.ca
Course Fees
There is NO course fee associated with this class.
Course Evaluations
- There are two assessments held throughout the course (one on Theory, and the other on Practicum). Both assessments are to evaluate your understanding of our staffing processes and their practical applications.
- Successful completion of the Advanced MySchedule Pro Training Program is the qualification requirement for the Fraser Health Program Clerk position.
Questions
If you have any questions or would like more information please contact StaffingEducation@fraserhealth.ca
